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Copilot Training & Certification

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What you'll learn?

Description

This beginner-level course introduces Microsoft 365 Copilot Chat (Basic) and its AI-powered capabilities for improving everyday productivity. Participants will learn how to navigate the Copilot Chat interface, understand Work and Web modes, create effective prompts, and use Copilot to generate, summarize, rewrite, analyze, and refine information.

The course also covers prompting best practices, Prompt Gallery, chat history management, and responsible use of AI, along with security, privacy, and data protection. By the end of the course, learners will be able to use Copilot Chat effectively for common workplace and business tasks.

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Curriculum

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Microsoft 365 Copilot Chat (Basic)

Module1: Introduction

Describe the purpose of Microsoft Copilot Chat (Basic) and its key features.
Identify where and how to access Copilot Chat (Basic).
Describe how web grounding delivers real-time, web-based answers and how it differs from work grounding.
Navigate the Copilot Chat (Basic) interface and how to start chatting.
Describe how Enterprise Data Protection keeps your data secure while using Copilot Chat (Basic)

Module 2 : Understand Microsoft Copilot Chat

Secure, AI chat grounded in the web and powered by models including GPT-5 and GPT-5.2.
Pay-as-you-go agents accessible from chat, and priced on a metered basis.
IT controls, including enterprise data protection and agent management.
Features like Copilot Pages, Notebooks, file upload, and image generation.

Module 3 : Access Microsoft Copilot Chat

Copilot — copilot.cloud.microsoft
Microsoft Teams
Microsoft Outlook
Microsoft Edge

Module 4: Utilize Microsoft Copilot Chat

• The Microsoft Copilot Chat (Basic) Interface
• The Difference Between Work and Web Modes in Copilot Chat
• How to Chat in 3 Steps
• More Ways to Interact
• Manage Your Chat History

Module 5: Keep your data safe while using Copilot Chat

Encryption & Data Isolation – Protects data at rest and in transit.
Privacy by Design – Your data remains private and is not used to train AI models.
Access Controls – Copilot respects your organization’s permissions, sensitivity labels, and retention policies.
Regional Compliance – Data stays within your geographical region, following Microsoft’s processing commitments.